Concorde
Park Royal On Beach Road
York

We recommend that a deposit be collected from passenger(s) at the time of reservations or upon confirmation of booking(s)

CANCELLATION FEE
In the event of any cancellation, the following charges ( per person ) are applicable:

1. Within 7 working days prior to departures - 50% of the     basis package price
2. Within 3 working days & No show - 100% of the     basis package price

AMENDMENT FEE
A handling fee of THB 1,000 per booking will be charged for any late amendment made to a confirmed booking, 7 working days prior to departure

A change name of passenger after document has been issued,does not constitute an amendment and change name fee THB 2.000 per passenger will be applied in additional of amendment fee.

REFUND
The minimum length of stay is two nights. There is no refund for unused or partially used items in the SIA Holidays sale. All benefits inclusive are not transferable and cannot be exchanged for cash or any forms of claims if not utilized.

TOUR PRICES
Prices are subject to revision without notice in the event of unforeseen circumstances like currency fluctuations, increases in hotel rates, local taxes etc. The tour price excludes laundry, room service, unspecified meals or tours, beverages, portages, excess baggage insurance, tips and all other items of a personal nature.

TRAVEL DOCUMENT
charges, acts of discretion or inconvenience caused It is the passenger's responsibility to obtain a passport valid for at least 6 months and visas (if required), for the country to be visited. Please consult your travel agent or local consulate/embassy on visa requirements. There will be no refunds for tour packages bought or reimbursement for any expenses incurred if any passenger is refused entry by any country.

ACCOMMODATION
In the event that accommodation in the selected hotel is not available, every effort will be made for an alternative in another hotel of similar standard. Unless specifically mentioned, all rooms will be on 'run-of house' basis.

BAGGAGE
Baggage may be transported by luggage vans to your hotel airport, which means your bag will travel separately from you and may arrive at the hotel or airport at a later time. A ground handling charge of S$5.00 will be imposed for each piece of excess, outsized or bulky baggage ; for example boxes, crates golf sets etc.

All exchange orders receipts and contracts issued byThe Company are subject to any and/or all tariffs andterms and conditions under which any accommodation,transportation and other services whatsoever areprovided by hotels, transport companies, owners orcontractors concerned.

By acceptance of such exchange orders, receipts and contracts, the passenger deemed to have agreed to the foregoing.

Every person participating in any tour organised byThe Company shall be regarded as carrying his own risk with respect to loss or injury to person or property.

The traveller accepts full responsibility for losses andexpenses due to delay, sickness, weather, strikes, war, terrorism, quarantine or acts of God.

The Company shall not be held responsible for thedeportation or refusal of entry by immigration authorities of tour members resulting from improper traveldocuments, possession of unlawful items or irregularities that may be caused to person or property.All proper travel documentation is the sole responsibilities of the passengers.

Neither The Company shall nor their employees oragents assisting or collaborating with them, is liable for any loss, injury, accident, damage, delay or expensewhich may arise in any way whatsoever during the tour.

The Company is only an acting agent for the holiday components and will not be held responsible for any charges, acts of discretion or inconvenience causedby our suppliers and appointed agents. In no case shall The Company or their employees or agents beliable for any causes outside their reasonable control or from any act or omission of the customer.

In no event shall the liability of The Company or their employees or agents in respect of any loss or damage other than death or personal injury exceed as anabsolute maximum the price of the tour in question.

The Company reserves the right to alter any route,itinerary and/or accommodation without prior notice to the passenger if it shall in its sole and absolutediscretion think this fit or in case of force majeure.

Any limitations, which apply to the company's liabilityin respect of transportation as a result of the Warsaw Convention (in amended or unamended form ), shallapply for the benefits of the organizer and seller of the tour.

Tour prices, services and conditions are correct as at the time of publication (April 2009).