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CONDITIONS We recommend that a deposit be collected from passenger(s) at the time of reservations or upon confirmation of booking(s). CANCELLATION In the event of any cancellation, the following charges ( per person ) are applicable: 1. Within 7 working days prior to arrival - 50% of total booking. 2. Within 4 working days & No show - 100% of the basic package price. Note: Cancellation Policy for Resorts World defers. Refer price list for details. AMENDMENT FEE A handling fee of THB 1,000 per booking will be charged for any late amendment made to a confirmed booking, 5 working days prior to departure. REFUND The minimum length of stay is two nights. There is no refund for unused or partially used items in the SIA Holiday Launch promo package. All benefits inclusive are not transferable and cannot be exchanged for cash or any forms of claims if not utilized. TOUR PRICES Prices are subject to revision without notice in the event of unforeseen circumstances like currency fluctuations, increases in hotel rates, local taxes etc. The tour price excludes laundry, room service, unspecified meals or tours, beverages, portages, excess baggage insurance, tips and all other items of a personal nature. TRANSPORTATION Unless otherwise specified, transfers are provided in airconditioned coach or minibus on ‘seat-in-coach’ basis. Average waiting time is approximately 15-20 minutes. Passengers joining the Special Promotion package are required to approach SIA Singapore Stopover Holiday counter at Changi Airport Terminal 2 or 3, to arrange transfer. TRAVEL DOCUMENT It is the passenger’s responsibility to obtain a passport valid for at least 6 months and visas ( if required ), for the country to be visited. Please consult your travel agent or local consulate/embassy on visa requirements. There will be no refunds for tour packages bought or reimbursement for any expenses incurred if any passenger is refused entry by any country. ACCOMMODATION In the event that accommodation in the selected hotel is not available, every effort will be made for an alternative in another hotel of similar standard. Unless specifically mentioned, all rooms will be on ‘run-of house’ basis. BAGGAGE Baggage may be transported by luggage vans to your hotel or airport, which means your bag will travel separately from you and may arrive at the hotel or airport at a later time. A ground handling charge of S$5.00 will be imposed for each piece of excess, outsized or bulky baggage; for example boxes, crates golf sets etc. |
RESPONSIBILITY All arrangements for the provision of transport, accommodation, sightseeing and other services are made by Tradewinds Tours and Travel ( hereinafter referred to as The Company ) through appointed agents only. All exchange orders receipts and contracts issued by The Company are subject to any and/or all tariffs and terms and conditions under which any accommodation, transportation and other services whatsoever are provided by hotels, transport companies, owners or contractors concerned. By acceptance of such exchange orders, receipts and contracts, the passenger deemed to have agreed to the foregoing. Every person participating in any tour organized by The Company shall be regarded as carrying his own risk with respect to loss or injury to person or property. The traveler accepts full responsibility for losses and expenses due to delay, sickness, weather, strikes, war, terrorism, quarantine or acts of God. The Company shall not be held responsible for the deportation or refusal of entry by immigration authorities of tour members resulting from improper travel documents, possession of unlawful items or irregularities that may be caused to person or property. All proper travel documentation is the sole responsibilities of the passengers. Neither The Company shall nor their employees or agents assisting or collaborating with them, is liable for any loss, injury, accident, damage, delay or expense which may arise in any way whatsoever during the tour. The Company is only an acting agent for the holiday components and will not be held responsible for any charges, acts of discretion or inconvenience caused by our suppliers and appointed agents. In no case shall The Company or their employees or agents be liable for any causes outside their reasonable control or from any act or omission of the customer. In no event shall the liability of The Company or their employees or agents in respect of any loss or damage other than death or personal injury exceed as an absolute maximum the price of the tour in question. The Company reserves the right to alter any route, itinerary and/or accommodation without prior notice to the passenger if it shall in its sole and absolute discretion think this fit or in case of force majeure. Any limitations, which apply to the company’s liability in respect of transportation as a result of the Warsaw Convention ( in amended or unamended form ), shall apply for the benefits of the organizer and seller of the tour. Tour prices, services and conditions are correct as at the time of publication (March 2010). |
